This training is a comprehensive program that will enable participants to learn the techniques of prospecting, sales, and closing sales, as well as the functioning of a professional customer service office. Through practical exercises and analysis of real cases, we will teach how to effectively build relationships with clients, present negotiation techniques, and strategies that work in the business world.
Participants will learn what it is and how it works. They will discover the 7 steps of selling according to Sandler and understand why this method is one of the most effective.
We will go through techniques such as: cold calling, cold emailing, social selling, trade shows, and industry conferences.
Participants will familiarize themselves with the most common sales techniques and learn how a personal sales conversation, retail sales, or merchandising should look. We will provide information on techniques used in the FMCG industry, preparing sales presentations, and handling so-called "difficult clients."
This is an important stage that cannot be overlooked. In this module, we will discuss sales finalization techniques, negotiations during sales conversations, business negotiations, persuasion techniques, and elements of sales psychology.
We will explain how a professional customer service office should operate, customer service in e-commerce, and techniques for customer retention.
Participants who complete the training will be prepared to become "sales diamonds" in the job market. You will understand how to manage customer relationships, apply effective CRM tools, and build trust within the team and with clients.
crisis situation simulations,
first aid training,
AED operation,
assertiveness workshops,
teamwork training,
detailed case studies.
catering,
photo and video package,
meeting with public figures,
individual consultations,
psychological support after training.
(depending on the nature of the training)
paintball,
zorbing,
elements of tactical training,
ride in an armored vehicle (special events),
shooting under the supervision of instructors,
field activities.
training materials (printed / electronic),
certificates of completion for training,
medals and awards for participants,
USB drive with educational materials,
educational gadgets.
Each training can be conducted in either a basic or an extended version. We tailor the program to the age of the participants, the number of people, and the specifics of the institution.
Depending on the needs, there is an option to expand the training with:
The training price depends on:
the number of participants,
the duration (1 day / 2 days / cycle),
the scope of extensions,
the location,
organizational needs.
The KARAMBIT Foundation offers preferential financial conditions for schools, universities, and non-governmental organizations.
Each offer is prepared individually โ after analyzing the needs in the training brief.
KRS: 0001037725
NIP: 9512569133
REGON: 525384155
The funds obtained from our training are allocated to the statutory activities of the KARAMBIT Foundation. By training with us, you help yourself and others.
For each deposit THANK YOU
Your contribution is real support for education and safety.
Donate 1.5% of your tax
35 2030 0045 1110 0000 0382 5640
title: KARAMBIT Foundation 25235
Individual payment
PL 12 1050 1025 1000 0090 8280 4684
title: Donation for statutory purposes
+48 223 825 409
fundacja/at/karambitszkolenia.org.pl
15 Branickiego St, 02-972 Warsaw